Frequently Asked Questions
Memorable Gifts offers 3 convenient shipping methods. All orders with personalization will be shipped within 3-5 business days.
If you have a specific delivery time frame or a deadline to meet, please let us know at the time you place your order and we will do our best to meet your requirements. Additional shipping and handling fees will apply to orders with special and customized delivery requests.
Shipping fees are based on your order total please click here for more details
Yes, after entering your Customer Information you will have the opportunity to enter your recipient name and address information.
At memorablegifts.com your complete satisfaction is our primary goal. We stand behind the quality of every product we offer. If for any reason you are not 100% satisfied with your order give us a call at 800-998-4830 or email us firstname.lastname@example.org. Understandably, personalized items cannot be accepted for return. All returns/exchanges must be made within 30 days of receipt.
Yes, in further demonstration of our commitment to delivering excellent customer service, Memorable Gifts offers discounts ranging from 10% - 40% or more based upon the quantities of each gift purchased. Please contact us Toll Free at 1-800-998-4830 or via e-mail message to email@example.com for your personalized quote.
All changes to your order must be in writing. Please reply to your order confirmation e-mail with any changes or inquiries. You can also write to us with your inquiries regarding your order to firstname.lastname@example.org and make sure you include your order number in the Subject Line.
All written inquiries are normally answered within 24 hours.
You can place your order through our secure online shopping cart system or you can simply call Customer Service at Toll Free 1-800-998-4830.
At Memorable Gifts, we accept major credit card payments made using VISA, MASTERCARD, Discover, American Express and PayPal as well as money orders and business checks.
Memorable Gifts offers two convenient ways to search for gifts.
This search method will allow you to conduct a quick search for a specific item in which you are interested.
Let's say for instance that you are interested in Silver Picture Frames.
In the Keyword Search box you would type "Picture Frame" to see all the items with the keywords picture and frame or you could type "silver picture frame" to see only our picture frames that are silver.
Keywords are not case sensitive. You can type PEN, pen or Pen and you will get the same results.
This search method gives you more choices for narrowing your search to a very specific item in which you are interested.
Let's say for instance that you are interested in Silver Picture Frames in the $15 - $25 price range.
Yes, if your deadline is quickly approaching. Please advise us your delivery date requirements at the time you place your order. We will make every possible effort to ensure that your delivery date is met.
We closely monitor each order we receive to ensure proper inspection and packaging prior to shipping. In the event that your product is damaged upon receipt, please contact us by phone at Toll Free 1- 800-998-4830 or e-mail message to email@example.com and we will immediately remedy the situation.
Select "Order Status" at the top of this page and enter your e-mail address and account password to login. Upon accessing your account click "View Previous Orders" to view the current status of your order. Click here to access your account page.
If you have a coupon and/or a gift certificate code, have the code handy when placing your order online. Our system will ask you for the code during the checkout process. Once you go through the process of finalizing your order the system will deduct the value of your coupon and/or gift certificate from your invoice.
Each gift item can be customized with our exclusive detailing. Gifts can be packaged in premium gifting paper which we will adorn with our classic hand-tied red ribbon. We will include a gift card featuring your own personalized message. You will have the opportunity to create your personal message for the gift card prior to adding an item to your shopping cart.
The most effective means of verifying the quality of a gift item in which you are interested in purchasing prior to making a purchase commitment for a quantity of the item is to place a single order for one of that particular product without engraving. When you have evaluated the product you can simply return it for a full refund, minus the cost of shipping, which is not refundable.